Frequently Asked Questions
Answers about GMH corporate chauffeur accounts, bookings, fleet management, and support.
What is GMH Chauffeur Service?
GMH Chauffeur Service is a UK platform for corporate travel teams and fleet operators. It combines executive chauffeur-driven transport with booking, dispatch, fleet, and finance tools in one dashboard.
Who can create a GMH corporate account?
Businesses, travel managers, executive assistants, and fleet operators based in the UK can create a corporate account. You will need company details and a valid business email address to register.
Which areas does GMH cover?
GMH operates across the United Kingdom, including London, Manchester, Birmingham, Edinburgh, Glasgow, Liverpool, Bristol, Leeds, Cardiff, and all major UK airports.
Can I book airport transfers through GMH?
Yes. GMH supports airport transfers to and from Heathrow, Gatwick, Stansted, Luton, London City, Manchester, Edinburgh, and other UK airports, with flight-aware scheduling where available.
How does fleet management work in GMH?
Operators can add drivers and vehicles, upload compliance documents, track expiry dates, allocate jobs, and monitor live locations and ETAs from the operations dashboard.
Is there a reporting or analytics dashboard?
Yes. GMH includes KPI dashboards, trip reports, revenue trends, driver utilisation, and finance exports to help managers understand and optimise operations.
How is billing handled?
GMH provides cost-centre allocation, automated invoicing, and payment reconciliation. Finance teams can export reports and reconcile bookings against payments.
Does GMH support multi-language users?
The operations console supports English, Arabic, Spanish, German, and Chinese interfaces. Public marketing pages are currently provided in English.
How do I get support?
Logged-in users can access the help desk and in-app support. You can also email info@gmhire.co.uk for sales or account questions.
Is my data secure and GDPR-compliant?
GMH includes GDPR tools such as data-request handling, document retention controls, and audit logs. For full details, please read our Privacy Policy and Terms of Service.
Still have questions?
Create an account or contact our team for more information.